The practical library

Small-business website and content guides

Choose a practical starting point for planning a website, writing useful pages, preparing brand assets or improving search, video and social content.

What are you working on?

Start with the decision in front of you. You do not need to read the whole library or complete every worksheet to improve one page.

Your immediate task Start here Leave with
Explain what a new website needs to do Write a website brief A clear scope, responsibilities and acceptance checks
Organise an existing set of pages Pages and navigation A page plan based on visitor tasks
Get a first page draft written Brief a writer The facts, questions and next action for that page
Make an offer easier to understand Write a service page A structure that answers buying questions
Ask a designer for the right materials Write a logo brief Practical uses, constraints and deliverables
Improve a page's search presentation Titles and descriptions Accurate, distinct title and summary drafts
Commission a short film Write a video brief An objective, message and production requirements

A sensible order for a new project

First establish the visitor's task and the facts you can support. Then decide the pages and their content. Use the brand to make that content recognisable and readable. Check links, layout, accessibility and search presentation before launch.

These activities overlap. If a designer asks for copy before layout starts, a completed content brief is more useful than an instruction to “make it sound professional”. If a page cannot explain a service's limits, clarify the offer before refining its headline.

Learn from a complete example

The local-service website follows a fictional furniture repair workshop from its brief to actual page copy. The product-page example traces a description back to a supplied fact sheet. The brand handover connects a design specification to an asset checklist.

These are original teaching scenarios. They are not former client projects, measured success stories or recommendations of real businesses.

Choose your next step

In this collection

5 pages ↘
Subject guide

Plan a better business website

Plan the pages, brief, supplier questions and launch checks for a small-business website, with practical examples and a downloadable worksheet.

Subject guide

Write clearer website content

Prepare source facts, choose the right page structure and edit a useful draft. Practical guides for homepages, service pages and product descriptions.

Subject guide

Help useful website content get found

Match pages to reader tasks, write accurate search titles, explain genuine local services and use evidence to choose the next improvement.

Subject guide

Plan useful video and social content

Choose a clear message, write a production brief, plan an accessible storyboard and adapt useful website content for purposeful posts.